Customer Service
Customer satisfaction is our top priority at Rilco. We commit to delivering high-quality products that align with industry benchmarks and fulfill your requested shipment timelines.
Our collaborative Project Management and Engineering teams are always prepared and ready to fulfill your orders and provide comprehensive technical support whenever needed.
To provide our customers with accurate progress of the projects, we use an in-house-developed application called MyRilco. This application is tied to our ERP system and allows us to track every step of a project from the time its purchase order is awarded all the way to when it is shipped.
